Frequently Asked Questions
1. How do I place an order? To place an order, simply browse our collection of wall art and select the pieces you'd like to purchase. Add them to your cart and proceed to checkout. Follow the prompts to enter your shipping and payment information, and confirm your order. Once completed, you will receive an order confirmation via email.
2. What payment methods do you accept? We accept various payment methods, including credit/debit cards (Visa, Mastercard, American Express), PayPal, and other secure online payment options. Your payment information is encrypted and secure.
3. How long will it take to receive my order? Delivery times vary depending on your location and the product's availability. Typically, orders are processed and shipped within 2-3 business days. Shipping usually takes 5-7 business days.
4. What if my order arrives damaged or defective? In the rare event that your order arrives damaged or defective, please contact us immediately with photos of the damaged item and packaging. We will investigate the issue and provide a prompt resolution, which may include sending a replacement or issuing a refund.
5. Can I return or exchange my purchase? We do not accept returns or exchanges unless the item is damaged or defective. However, if you're unsatisfied with your purchase for any reason, please reach out to our customer service team, and we'll do our best to address your concerns.
6. Do you offer framing options for your wall art? No, we do offer framing options just yet for our artwork. should you wish to get your artwork framed, you can do so by visiting your local framing services.
7. How do I care for and clean my wall art? To maintain the beauty of your wall art, avoid direct sunlight and moisture exposure. Dust periodically with a soft, dry cloth or feather duster. Avoid using harsh chemicals or cleaners, as they may damage the print or frame. If necessary, lightly spot clean with a damp cloth.
If you have any other questions or inquiries not covered in this FAQ section, feel free to contact our customer service team, and we'll be happy to assist you!