Verve V

At Khons, we are committed to ensuring your satisfaction with our products. Our return policy is designed to address various scenarios to provide you with the best possible resolution.

For all return claims please reach out to us at: returns@khons.co

Please provide us with the following details in your email: 

1. Order ID
2. Details of the issue 
3. Pictures of received product (for case [A] and [C])

[A] Quality Guarantee: If you are dissatisfied with the quality of the products received, please contact us within 14 days of receiving the item. Our team will thoroughly investigate your claim. If validated, we will promptly send a complimentary replacement order to ensure your satisfaction. If a replacement is not feasible or timely, we will provide a refund upon request.

[B] Color Consistency: While we strive for consistency in printing, variations may occur due to factors beyond our control. Minor color variations within acceptable tolerance levels are not covered under our quality guarantee.

[C] Defective or Damaged Products: If you receive defective or damaged orders, such as damage to the delivered products, or errors in the number or quantity of the delivered products, please reach out to us within 14 days on receiving your order and we will cover the costs of a replacement order.

[D] Lost Orders Policy: For packages lost in transit, please notify us within 14 days from the estimated delivery date. We will promptly send a replacement order.

[E] Returns: We do not support return if you have a change of heart upon receiving your product, or ordered the wrong size. However, you can place a new order for replacement, bearing the costs.

[F] Wrong Address: Orders with insufficient addresses will be returned back to us. If you wish to reship with an updated address, you will be responsible for the costs of the new order.

[G] Rejected by the Recipient: If you reject the shipment during the delivery, the shipment will be returned and disposed of safely. Should you want to submit a new order with an updated address, you will be liable for the costs of the new order.

[H] Unclaimed: If you are not able to receive your order at the address, the shipments may be available for pick up at your local post office or carrier pick up point.

We value your satisfaction and aim to resolve any issues promptly and efficiently. If you have any questions or concerns regarding our return policy, please don't hesitate to contact us.

Discover the essence of art from our strategic fulfillment centers nestled in all our shipping locations. 

We offer FREE Worldwide Shipping.

We are dedicated to curating locally sourced masterpieces at unbeatable prices, ensuring your journey to artistic fulfillment is both enriching and affordable. Our commitment extends globally, with secure and reliable delivery services ensuring your chosen artworks reach you no matter where you are.

Each piece undergoes meticulous packaging and inspection, guaranteeing its pristine condition upon arrival. While we strive to deliver within 3-10 business days, factors like location and current circumstances may necessitate slight delays. Rest assured, we prioritize the expedited delivery of your order, even in uncertain times.

Shipping Times

[*Important: We strive to fulfill all orders locally but in rare cases the orders may be shipped internationally. In such cases, the shipment will incur customs duty and the fee varies depending on the jurisdiction of the respective country. Such fees need to be paid by the customer to the logistic partner at the time of the delivery.]

We partner with esteemed courier services to ensure swift and secure delivery to your doorstep. In the event of absence during delivery, convenient arrangements can be made for collection at your local post office or courier office.

Embrace the beauty of art, transcending borders and cultures, as we embark on this journey together, celebrating creativity in every corner of the world.

Discover our commitment to sustainability and quality.

At Khons, we pride ourselves on utilizing responsibly sourced and sustainable materials in crafting all our products. Our dedication to ethical sourcing ensures that every item you purchase from us is not only of the highest quality but also environmentally friendly.

Safety First: Rest assured, all our products adhere to stringent international and national safety regulations, guaranteeing your peace of mind.

Ethical Sourcing: We prioritize responsibly sourced materials, including paper and wood from sustainably managed forests. Our dedication to sustainability extends throughout our supply chain, ensuring that our products have minimal environmental impact.

Lasting Quality: We partner with suppliers who share our commitment to excellence, providing you with products designed to stand the test of time. By choosing Khons, you're not just investing in quality—you're supporting local communities and sustainable practices.

Choose Khons for products that not only meet your needs but also align with your values. Join us in our journey towards a more sustainable future.